Shipping
All orders typically ship within one to two business days, via USPS Priority Mail with tracking and delivery confirmation. Delivery times will vary based on your location, however most priority packages will arrive within two to five days of shipping.
For overnight or next day delivery please contact the Scarlet Girl office to make arrangements.
Packaging
All orders will be discreetly packaged, with a return address of:
SG Products
PO Box 7056
Fremont, CA 94537
There will be no indication of the package contents.
Backorders
Backordered items will be removed from the website. In the event that an item becomes unavailable before it is removed from the website the order will be processed normally, and the backordered item will be shipped via USPS priority mail as soon as the item becomes available.
You will be discreetly notified that an item is on backorder, and will be notified when it ships.
Return Policy
Due to the intimate nature of our products all sales are final. Inspect your order when it arrives to ensure that all items meet your expectations. Should you be dissatisfied or find a product defective you have 30 days in which to contact Scarlet Girl headquarters for a RA (return authorization) number. While we will replace defective products there are no refunds.
At the time you receive a RA you will also receive shipping instructions. Once your product reaches the Scarlet Girl TM offices we will ship a replacement product to you at no additional charge.
We understand that when ordering online it is sometimes difficult to know exactly what to expect when your product arrives. We want our clients to be very happy with every order, so if you have any questions please contact us via phone or email, and we’ll happily answer your inquiry.
If you would like the opportunity to see the products before you order ask us how you can book a Scarlet Girl TM presentation. By doing so you can also take advantage of our hostess bonus, and earn free products! |
